Legal Documents

Wen Bat's Terms & Conditions
— entirely in Bengali

Please read these terms before using our platform — they protect both you and us.

Last Updated: January 2026
Language: Bengali
Applicable: Users 18+

Key Terms at a Glance

Key things to know before reading the full details

Age Requirement: 18+

You must be at least 18 years old to use the Wen Bat platform. Accounts found to belong to minors will be closed immediately and deposited funds will not be refunded.

One Account Per Person

Each individual may register only one account. Opening multiple accounts or using another person's account is strictly prohibited and may result in all associated accounts being closed.

Bonus terms apply

All bonuses and promotions have their own wagering requirements. Accepting a bonus means you agree to those terms. Full details are available on the promotions page.

Payment Verification Required

Identity verification may be required for large withdrawals. This is done to prevent fraud and to keep your account secure.

Zero Tolerance for Match Fixing

Participation in any form of match manipulation or fixing will result in permanent account termination and forfeiture of all deposited funds.

Right to Amend Terms

Wen Bat reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Important Note: The Terms & Conditions on this page Wen Bat applies to all services on the platform. By creating an account or using any of our services, you are considered to have read and agreed to these terms in full.
1

Introduction & Eligibility

Wen Bat An online betting and lottery platform built for users in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between you and Wen Bat. They apply to our website, mobile app, and all related services.

By using this platform, you acknowledge that:

  • You are at least 18 years old and legally eligible to enter into this agreement.
  • Online betting is legally permitted in the country or region where you reside.
  • You Wen Bat-'s Terms & Conditions, Privacy Policy, and Responsible Gaming Policy and have fully understood them.
  • You are operating the account in your own name and for your own benefit, not on behalf of any third party.
  • You are not a professional sports player, referee, manager, or any individual who may have access to insider information related to matches.

Wen Bat The right to reject any application or close an existing account is reserved, particularly if any of the above conditions are violated. These Terms & Conditions are written in Bengali and the Bengali version shall be considered the final and authoritative version.

2

Account Registration & Verification

Wen BatTo create an account with, you must register with accurate and complete information. Accounts registered with false or incorrect details may be closed at any time, with no guarantee that deposited funds will be returned.

Account Creation Rules:

  • Each individual may register only one account. If the same person opens multiple accounts, all of them will be closed.
  • The name, phone number, and payment method used during registration must all belong to the same person.
  • Keep your account password strong and do not share it with anyone. Responsibility for any password leak Wen Bat-'s.
  • If you notice any unusual activity on your account, contact support immediately.

KYC Verification:

Security & Fraud Prevention Wen Bat Identity verification (Know Your Customer or KYC) may be requested at any time. This process may require a national ID, passport, or birth certificate, along with proof of current address. Withdrawals may be temporarily held until KYC is completed.

Please Remember: You are responsible for the security of your account. Keep your login credentials safe and avoid accessing your account over public Wi-Fi.
3

Deposit & Withdrawal Policy

Wen Bat supports deposits and withdrawals via bKash, Nagad, Rocket, and major bank transfers. All financial transactions are processed through secure, encrypted connections.

Deposit Rules:

  • The minimum deposit amount is 100 BDT.
  • Deposits are usually credited to your account within 30 seconds to 5 minutes.
  • Always use the correct reference number when making a deposit, otherwise your funds may be delayed.
  • Depositing through a third party is not allowed — only use your own payment method.

Withdrawal Rules:

  • Minimum withdrawal amount is ৳500 BDT.
  • Withdrawals are typically processed within 3 to 5 minutes. Without KYC verification, processing may take up to 24 hours.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • To withdraw bonus funds, the associated wagering requirements must be met.
  • Large withdrawals may be subject to additional verification to prevent money laundering.
Caution: Wen Bat does not charge any hidden fees or commissions. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges, which are governed entirely by their own policies.
4

Betting Rules

Wen BatWhen placing bets on, certain basic rules must be followed. Once a bet is confirmed, it cannot be cancelled or changed — so please review everything carefully before placing your bet.

General Betting Rules:

  • Confirmed bets cannot be cancelled, except by Wen Batmay not apply in the event of a technical error on
  • Live betting odds may change after an event has started. Any bet confirmed at updated odds will be settled at those odds.
  • If a match is cancelled or abandoned, all related bets will be voided and stakes returned.
  • If a bet cannot be processed due to a technical issue Wen Bat The right to cancel that bet is reserved.
  • Bets will not be accepted if your account does not have sufficient balance.

Lottery Rules:

  • Every lottery draw is conducted using a certified Random Number Generator (RNG).
  • Tickets cannot be cancelled once purchased and remain valid until the draw is completed.
  • Prizes must be claimed within 72 hours of winning. Unclaimed prizes will be forfeited.
Please Note: Any disputes regarding betting results must be submitted to support within 48 hours of the result being published. Disputes raised after this period will not be accepted.
5

Bonus & Promotion Policy

Wen Bat regularly offers a variety of bonuses and promotions. These offers are time-limited and each carries its own specific terms. Accepting a bonus means you agree to the terms applicable to that bonus.

General Bonus Terms:

  • The welcome bonus is available to new members only and applies once to the first deposit.
  • Each bonus has its own Wagering Requirement (WR) — typically between 5x and 30x the bonus amount.
  • Bonus funds may only be used to bet on designated games — eligible games will be specified in each offer.
  • Bonus balance cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
  • Attempting to use the same bonus offer multiple times or across different accounts will result in all bonuses being cancelled.
  • Any unused bonus balance will be automatically forfeited once the bonus expires.

Wen Bat reserves the right to suspend or modify any promotion at any time. If suspicious activity is detected in connection with any bonus offer, the bonus and any winnings derived from it will be forfeited.

6

Responsible Gaming Policy

Wen Bat believes that gaming is a form of entertainment — it should never be treated as a source of income. The wellbeing and financial security of our users is our top priority.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can request a temporary suspension of your account for a specified period.
  • Reality Check: You will receive periodic automatic notifications to help you keep track of how long you have been playing.
  • Cooling-Off Period: If you feel you need a break, you can pause your account for a set period of time.

If you feel that gaming is negatively affecting your life or someone you know, please contact our Responsible Gaming Page and get in touch with our support team.

7

Data Privacy & Protection

Protecting Your Personal Information Wen Batis one of our top priorities. For details on how we collect, use, and store your information, please refer to our Privacy Policy- will be available.

  • Your personal information is never sold or shared with third parties.
  • Your payment information is stored with the highest level of security — no card or banking details are ever held in plain text on our servers.
  • Information may be shared with authorities when required by law or in connection with a fraud investigation.
  • You may contact support at any time to view or update your saved information.
8

Prohibited Activities

Any of the following actions Wen Bat- is strictly prohibited. Violations will result in permanent account termination and legal action where applicable:

  • Betting using information obtained through match-fixing or sports manipulation.
  • Using funds derived from money laundering or illegal sources on the platform.
  • Creating multiple accounts to claim bonus benefits or manipulating the system.
  • Using bots, scripts, or automated software to place bets or artificially inflate your balance.
  • Attempting to access another user's account or engaging in hacking.
  • Exploiting platform vulnerabilities or bugs for personal gain.
  • Assisting minors in creating or managing an account.
Important Note: If you discover a bug or technical error, please notify our support team immediately. We value responsible reporting and encourage users to help us in this way.
9

Account Closure & Termination

You may at any time your Wen Bat You may request to close your account. Please withdraw any remaining balance before the account is closed. Similarly Wen Batmay close an account for the following reasons:

  • Violation of any provision of these Terms & Conditions.
  • Registering with false information or failing to complete KYC verification.
  • No account activity for an extended period (more than 12 months) — inactive account.
  • By order of a court or regulatory authority.
  • If suspicious or fraudulent activity is detected.

Wen BatIf an account is closed by -, any valid balance (excluding bonuses) will be returned. However, if terms are violated, the entire balance may be forfeited. A monthly maintenance fee may be deducted for inactive accounts.

10

Dispute Resolution Process

For any complaints or disputes, please contact our customer support team first. We aim to resolve all complaints within 48 hours.

Dispute Resolution Steps:

  • Step 1: Submit a complaint to support via email or live chat, and attach any relevant information and screenshots.
  • Step 2: Our team will investigate and provide an initial response within 48 hours.
  • Step 3: If you are not satisfied with the initial resolution, the matter can be escalated to senior management.
  • Step 4: If both parties cannot agree on a final resolution, the matter will be settled through neutral third-party mediation.
Important: During a dispute, the relevant balance or winnings may be temporarily withheld. Final decision Wen Bat-'s authority and shall be binding on both parties.
11

Contact & Support

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us. Our support team is available 24/7, every day of the week.

  • Email: support@wenbat.com
  • Live Chat: Available in the bottom right corner of the website
  • Response Time: Usually within 30 minutes

These terms were last January 2026has been updated. Any future changes will be published on this page, and registered users will be notified by email for significant updates.

Done reading? Get started now

Wen Bat- and enjoy a safe, responsible betting experience. A special welcome bonus is available on your first deposit.

বাংলা