Wen Bat's Privacy Policy
— Your data is safe with us

Wen Bat A trusted online betting and lottery platform. We believe that protecting the privacy of our users' personal information is one of our most important responsibilities. This Privacy Policy clearly explains how your data is collected, how it is used, and how it is kept secure.

This Policy Wen Bat-applies to the website (wenbat.com), mobile app, and all associated services. This policy is in effect whenever you register, log in, place a bet, or get in touch with us.

This policy is written in plain, straightforward language. Our goal is for you to clearly understand exactly what we do — and don't do — with your data. Wen Bat-'s Privacy Policy was last updated in January 2026.

Wen Bat Only the information needed to provide you with the best experience is collected. The different types of data are described below:

Directly Provided Information:

Automatically Collected Data:

• Device Information: Your device model, operating system, browser, and language settings.
• Network Information: IP address, internet service provider, and approximate location.
• Usage Patterns: How long you viewed each page, which buttons you clicked, and similar interactions.
• Transaction History: A complete record of all deposits, withdrawals, and betting activity.
• Cookies & Tracking: For session management and service improvement.

Wen Bat Your data is used solely to provide you with a better experience. We never use your information in ways that could harm you or without your knowledge.

• Account Management: Your information is used for registration, login, and account verification.
• Financial Transactions: Payment information is used to process deposits and withdrawals.
• Service Improvement: How you use the platform is analyzed to make the service easier and better.
• Security Assurance: Data is used to detect and prevent fraud, money laundering, and other illegal activities.
• Customer Support: Relevant information is reviewed to resolve your questions or complaints.
• Legal Obligations: Data may be used to meet regulatory requirements.
• Personalized Experience: Relevant promotions and offers are shown based on your preferences.

If your data is to be used for any purpose beyond those stated above, we will seek your permission in advance. No data will be used for any new purpose without your explicit consent.

Wen Bat - never sells your personal data. However, there are certain circumstances where sharing information with third parties may be necessary:

Cases where your data may be shared:

• Payment Providers: To process deposits and withdrawals, necessary information is shared with bKash, Nagad, Rocket, or your bank. Each of these providers follows its own privacy policy.
• Identity Verification Services: Your data may be shared with licensed verification agencies as part of the KYC process.
• Technology Partners: Your data may be processed by cloud hosting or analytics services used to operate the platform, but these providers do not own your data.
• Legal Authorities: We may be required to disclose information to relevant authorities under Bangladeshi law or court order.
• Fraud Prevention: Your information may be verified against internationally recognized anti-fraud databases.

Cookies are small text files stored in your browser. Wen Bat Different types of cookies are used to make your platform experience smoother and more seamless.

Types of Cookies We Use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Performance Cookies: These cookies help us understand how quickly pages load and where any issues may occur.
• Functionality Cookies: These cookies remember your language preference, theme settings, and similar choices.
• Analytics Cookies: Used to analyze the number of platform users and their behavior. This data is entirely anonymous.

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may cause issues with logging into your account.

Wen BatTo protect your data at -, we use internationally recognized technologies and practices. It's not just about the technology — our entire team upholds a culture of data protection.

• 256-Bit SSL/TLS Encryption: Every data transfer is fully encrypted, so no one can intercept your information in transit.
• Two-Factor Authentication (2FA): OTP-based verification is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks around the clock.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Restricted Access Policy: Only authorized personnel can access your data, and only to the extent required for their role.
• Data Backup: Important data is regularly backed up to secure locations so your information is never lost due to technical issues.

Wen Bat Your data is not retained longer than necessary. Retention periods vary depending on the type of data:

Once the retention period expires, your data is securely deleted or fully anonymized so it can no longer be linked to you.

Wen BatYou have certain fundamental rights over your personal data at -. We fully respect these rights:

• Right to Access: To find out what data we hold about you, submit a request to our support team. We will respond within 30 days.
• Right to Rectification: If any information is incorrect or outdated, you may request that it be corrected.
• Right to Erasure: Under certain conditions, you may request that your data be deleted. However, we may be required to retain some data for legal reasons.
• Right to Restrict Processing: In certain cases, you may request that processing of your data be temporarily paused.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You have the right to opt out of marketing communications or profiling at any time.

To exercise these rights, support@wenbat.comEmail us and we will respond as quickly as possible, within a maximum of 30 business days.

Wen Bat-'s services are intended exclusively for individuals aged 18 and above. We do not collect data from anyone under 18, and minors are not permitted to use our platform.

Date of birth is verified at registration, and age is confirmed through the KYC process. If we find that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

As our services and technology evolve over time, this Privacy Policy may be updated. For any changes, we will take the following steps:

• The updated policy will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.
• If you object to any policy changes, you may close your account.

We recommend visiting this page periodically to stay up to date with the latest policy. The current version of this policy is always available wenbat.com/privacy-policy- at all times.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will respond to your message as promptly as possible.

• Email: support@wenbat.com
• Live Chat: Available at all times in the bottom-right corner of the website
• Response Time: Usually within 24 hours; up to 30 business days for privacy-related requests

This Privacy Policy was last updated on January 2026updated on. Wen Bat Always by your side — safe, transparent, and trustworthy.